Membership Change Requests
On this page you may request changes to your membership details. This is the most reliable way to ensure your request is processed properly. If anything is unclear please feel free to call the gym (970-999-5596) during regular business hours for assistance.
You must make change requests no less than THREE days prior to the date you wish the change to take place. If you are within three days of the deadline, the system will not allow you to select the next month as your requested date.
Reminder: If you are freezing your Monthly AutoPay Membership your account will be charged the freeze fee (currently $10/month/person) in lieu of your full membership dues. This change will be effective until you either unfreeze or terminate your membership.
To unfreeze your membership it is not necessary to use this form. You may simply request the unfreeze when you check in at the gym.
The "robot test" on this page seems to work best in Chrome. If you are still having trouble submitting this form you may send an email with you request details to membership_changes at ascentstudio.com
Covid Specific Information
Please note: We froze all memberships during our closure (March 15 - June 8, 2020). All memberships will remain frozen until you come in to climb again, or make a membership change request (below) to unfreeze your membership.
Prepaid Membership (including annual and single month): When you unfreeze your membership the end date will be pushed out by the amount of time that your membership was frozen - so you'll have as much time left on your membership as you had before our closure. There is no reason to fill out a change request unless you have a specific comment or question.
AutoPay Membership: During the closure we did not charge a freeze fee. Since we reopened we have started charging the standard freeze fee again on July 1.
AutoPay Membership with 2 month prepaid: If you started an AutoPay membership in January or February 2020 and you avoided the startup fee by prepaying 2 months, then it is possible that your billing resumed before it should have. If you think this may have happened to you, please do not hesitate to bring it to our attention. You may either fill out the change request form and put your question/concern in the comments, or you may simply come in and talk to the desk staff and we can sort it out.